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15 December 2010 @ 08:28 pm
a negative review  
I just wanted to give a huge negative review of "posterprintfactory.com" Their communication was abysmal, their print quality was subpar and their 100% gaurentee is a joke. Not only did I have to pay shipping to return it and not get refunded the shipping they paid me, but this unspecified "fee" showed up on my refund. So I was out about $15 after my return.
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just a guy made of dots and lines: plotcrs on December 16th, 2010 03:22 am (UTC)
I'd suggest you call your credit card company to complain; they've been excellent advocates on my behalf in this kind of thing in the past, and I'd really like to see them fail to profit from slimy techniques like this.
Ogawa Tetsuyadarcenciel on December 16th, 2010 03:23 pm (UTC)
Yikes, that sucks. Thanks for the review.
(Anonymous) on March 9th, 2012 05:12 pm (UTC)
They are HORRIBLE!
I am not sure where to write a review of an online company, so I found this and here I go. I made an order from Posterprintfactory.com and while the paper was very nice, the colors were extremely off. I asked the company how I could correct this problem and they said I could adjust my file and re-order. I spent hours making tweaks to my file to make some "test-prints" or mini versions that I could then pick the best one and make a large order of posters. I asked the company for a refund for my first order and with much hesitation they gave it to me. (it was only for like $25). Then I placed my second order. They refunded and canceled my second order saying they wouldn't allow me to order from them anymore because they didnt want me to ask for a refund. I had explained all of this to them previously in an online chat that I was going to make test prints and then they just canceled my order. When I asked why they did that customer service was extremely rude. They are a horrible company and that was obviously a stupid business practice.