So I've had my first major problem with my creative zen and it's a big one. It will only charge in one of my computer's USB port. This includes not charging in a car->usb charging adaptor. This meant I couldn't charge it for the trip hom eand had it conk out half way home. Their support is complete suck. So I think I will no longer buy from creative. Since Rio is dead, I think that if this mp3 dies, I'm stuck with either buying an ipod or nothing.
Maybe by then someone will come out with something to compete.