So apparently, despite the evil reviews, the tech support at cyberpowerpc doesn't suck as much as I feared. They're going to send out a new motherboard and pay for all the shipping (even for the return of the one I have now.) The guy, though not easy to get a hold of, has been very forthcoming and helpful. He also usually response within 24 hours, so it's not completely impossible to move things along.

So there is hope yet. I'm glad that this is a case where I plan on doing with out if it doesn't work out, since that gives me a lot of patience to work this all out. Sadly the new motherboard will come while I'm in Canada, so I will have to wait to get back to see if that fixes things.