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04 March 2009 @ 06:04 pm
cell phone stuff  
I phoned t-mobile to try to fix the "your number is not in service" problem. The good tech person (after a really horrible costumoer service person) thinks she knows what was wrong and clicked a box. Since it's intermittent, it's impossible to test for certain, so please please please tell me if you get "that number is not in service" when phoning my cell.
Binkbinkbink on March 5th, 2009 04:15 pm (UTC)
The Box
I wonder if you had your account set to "no roaming" or something, and from time to time you change towers? Do you recall where your phone was when folks got the no service, or do you recall all the places you got calls on the phone and can think of a place you didn't?

Someone I am is waiting for my courageforgotten_aria on March 5th, 2009 06:10 pm (UTC)
Re: The Box
Well two things. 1) they didn't even get my voice mail, so it wasn't a service issue per se. But I think both times I didn't move when they tried, but they did on the second try. Both second tries were when they were with me in the same place.

I think more likely it was that their calls were the first ones in a long time and that maybe the system had to remember that I was pay as you go or something. Or maybe it just asked and got the wrong answer about my account.

The tech person said that she unchecked the "provisional camel feature in IHLR" (I made her tell me so I could tell the next person if the problem wasn't fixed.
Binkbinkbink on March 6th, 2009 04:41 am (UTC)
That sounds like it would do it. Here is what I gathered from looking it up.

The Integrated Home Location Register gets its data from network entities involved in IN service deployment for prepay based on CAMEL specifications.
Customised Application for Mobile network Enhanced Logic supports call screening and supervision services, number translation services, enhanced call forwarding (time and location dependent) and fraud information gathering services (FIGS) and it is implemented to support both mobile originated and terminated calls.
CAMEL2 services include optimal routing of the call.
Phase 2 supports private numbering plan (SPNP), Prepaid Card Service with Advice of Charge, Free phone and Universal number.
Many services can be created using CAMEL, and it allows these services to be offered when a subscriber is roaming . . . like, for instance, no-prefix dialing

The Integrated Home Location Register is a central database that contains details of each mobile phone subscriber that is authorized to use the GSM core network.

So it seems to me you moved our of your Home Location and the CAMEL didn't have your updated permissions available.

Why "provisional" was the thing you needed to be without is the mystery now.