I went to move a purple tub in the basement which I thought was empty, but found it was REALLY heavy. Look inside and find the broken main sewer pipe we had removed 6 years ago!!!! EXCUSE ME?! You not only don't dispose of the pipe, but you put it in one of my storage boxes?! We decided to stop using them a while ago, but OMG! Average contractor just surpassed average lawyer on the list of evil.